TERMS AND CONDITIONS

You understand and agree that the Company merely provide hosting services to its Users who access EshopShawls for purchase and sale of unique Indian handloom and Handicrafts products. All items advertised and/or listed on Eshopshawls and the contents therein are advertised and listed by Users and are third party purchasers and/or sellers as the case may be. You also give permission to the Website and the Company to store details and records of your usage of Eshopshawls indefinitely. However, this does not constitute any obligation on the part of the Company or the Website to do so.

Return Time:

We have a 100% Buyer protection policy wherein you can return the product for any reason whatsoever. You can ship it back to us within 14 days and get a full refund

Return Process:

Just email us your complaint with order number within 7 days of receipt of the product. You can also login to your account and raise a dispute from there. Our team will reply to you with an approval email containing the instructions and return shipping address to which you need to send back the product within 7 days.

Refund:

If you wish, we can offer you a redeemable voucher worth the refund amount for future purchases. Else we can also refund the entire amount back to your bank account without any deductions along with Rs. 100 for return shipping.